Server Backups

eGiftBaskets.com guarantees 99.5% uptime and backs it up with:

Multiple Redundant Application Servers

The main computers that host your website can fail at any time. This is a fact of life. Multiple identical copies of the backup computer run together. When one fails, several others take over flawlessly. Your visitors never see a computer fail.

Multiple Redundant Load Balancers

In the rare event that a load balancer itself may fail, there is a secondary load balancer on standby.

24/7 System Checking

Special computer programs are setup to automatically check the health of servers 10 times an hour on each service. If a failed server is detected, an automatic repair routine is run to bring the server back online. In the event that the server cannot be brought back, a technician is automatically notified. Note that in the even of a failure other servers have taken over the duties of the failed server and users will not notice a difference in service.

Secondary/Backup Mail Server

In the event that a mail server fails, it will automatically be restarted. In the meantime, a secondary mail server will automatically take over and save all your incoming emails

Backup Database Server

The database server where most of the information for the website is stored has a backup. In the event that the primary database fails, the backup database can take over the duties of the failed database server.

Every 8 hour on-site backup

Backups are made to other servers on-site every Eight hours to protect important information

Backup firewall

In the event that the firewall fails, a backup firewall is ready to take over the duties of the failed firewall.

Backup file servers

In the event that a file server fails, a backup file server is ready to take over the duties of the failed file server.

Redundant cooling

Backup air conditioning systems take over in the event of a cooling failure.

Dedicated server facilities

Chilled server room dedicated to housing servers only

Backup power

All servers are protected with backup power units.

Power generators

For extended power outages, an on-site backup power generator is available.

You can also request a back-up CD of your website.

There is a one time fee of $45 dollars for our web developers time to create a CD of Data of your website for you. the amount of source code that can be released is limited due to copyright and patent restrictions of our software. The database and data will be fully available which includes all HTML'S, graphics, and documents. Your website will not function properly if our DNS Servers are removed from your domain name.